Guarantee

Here at KP Engineering, we take pride in our 30-year excellence in manufacturing bespoke metalwork that caters to the style and budget of our customers. From start to finish, we put your satisfaction at the core of our work.

Our warranty

All our products come with a 3-year fabrication fault and workmanship warranty. This INCLUDES INTEGRITY OF WELDING but does not cover finishing as we cannot be responsible for metal rusting caused by undue maintenance. The responsibility for checking for rust and re-treating the product on a regular basis remains with the end customer. Also, our guarantee becomes invalid due to incorrect maintenance or any modification of our products.

Galvanising notice

All our galvanising and powder coating processes are undertaken by an outside supplier. Hence we have no control over this process other than supervise their quality. It is noted that whilst we take great care and attention to all our products, over time the galvanising or powder coating finishes may sustain scratches, chips or even wear away. If this occurs it may expose the metalwork to the elements, a situation that could lead to some rusting. As a result, no type of finishing is included in our guarantee.

Bespoke service notice

Please, kindly take into account that since our metalwork is made to the client’s unique specifications, the order cannot be cancelled after the product has been manufactured. You can only cancel orders that are at pre-production stage. In this case, you will be charged the cancellation cost to be determined at the time and accordingly be given a refund from the deposit money paid. The cancellation doesn’t affect your statutory rights.

Also, please note that since we offer a bespoke service, we never take on more projects than we can deliver using our own workshop. Feel free to email us on info@kpengineering.co.uk about any bespoke projects you’ve got in your mind, so we can get them booked in nice and early!

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Reviews

Fantastic service and product. KP have just manufactured and installed a gate to basement level, in keeping with my existing railings. Seamless process from survey through design to installation

Janina Rutherford Avatar Janina Rutherford
May 17, 2024

Great company! Good organised and very professional. Mr Ketan’s communication and updates very professional and final product is very high quality! Highly recommend company! 5 starts ⭐️⭐️⭐️⭐️⭐️

Vlad Sorge Avatar Vlad Sorge
April 12, 2024

KP Engineering Works Ltd were a pleasure to work with from the outset through to completion. They spent good time ensuring the measurements were perfect, and kept us up to date with each element of the design, build and installation. The product looks great and it really is built to a high quality, with high quality fixings mounting to the wall. I highly recommend working with the KP Engineering team.

Christopher Rigg Avatar Christopher Rigg
March 1, 2024

Excellent service and communication from start to finish. Ketan was great to deal with, and both the surveyor and installation team were very professional. Would highly recommend.

Chris Burns Avatar Chris Burns
January 18, 2024

Really pleased with our new gate from KP. Professional and courteous throughout the whole process the biggest challenge was deciding which design to go with. Would definitely recommend.

Ken Jones Avatar Ken Jones
January 5, 2024

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Our workshop will be closed during the festive period from midday 22 December 2023 and we will reopen on Tuesday 2 January 2024. During the festive period there may be delays in our response. Wishing all our customers a very Merry Christmas & Happy New Year!

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We cover Greater London & the Home Counties, and specialise in offering a Supply & Fit service.
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