Guarantee

>>Guarantee
Guarantee2018-08-18T14:37:25+00:00

Here at KP Engineering, we take pride in our 25-year excellence in manufacturing bespoke metalwork that caters to the style and budget of our customers. From start to finish, we put your satisfaction at the core of our work.

Our warranty

All our products come with a 3-year fabrication fault and workmanship warranty. This INCLUDES INTEGRITY OF WELDING but doesn’t cover finishing as we cannot be responsible for metal rusting caused by undue maintenance. The responsibility for checking for rust and re-treating the product on a regular basis remains with the end customer. Also, our guarantee becomes invalid due to incorrect maintenance or any modification of our products.

Bespoke service notice!

Please, kindly take into account that since our metalwork is made to the client’s unique specifications, the order cannot be cancelled after the product has been manufactured. You can only cancel orders that are at pre-production stage. In this case, you will be charged the cancellation cost to be determined at the time and accordingly be given a refund from the deposit money paid. The cancellation doesn’t affect your statutory rights.

Also, please note that since we offer a bespoke service, we never take on more projects than we can deliver using our own workshop. Feel free to give us a call on 020 8903 6599 about any bespoke projects you’ve got in your mind, so we can get them booked in nice and early!

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